![]() Penn Station Restaurants do subs really well. This started the rapid expansion of the business and made it into the successful chain (of more than 290 branches) that it is today. ![]() So in 1988, he decided to franchise his business. ![]() Jeff felt that his concept of a high end, fast dining experience that focuses on freshness and quality would be a hit all over. The concept of to order freshly prepared food quickly became a hit.īy 1987, Penn Station had expanded into several branches. The food was prepared to order, directly in front of the customers using the finest meats and the freshest ingredients. Along with the subs, fresh-cut french fries, and hand-squeezed lemonade were served. Initially, the restaurant had only four sandwiches where the star was the grilled cheese steak. So in 1985, he took his fast dining concept to downtown Cincinnati and opened the first ever Penn Station Restaurant. Jeff felt that people wanted casual dining quality food but did not want to wait for it as much. The idea was a success as the sandwich was loved by his customers. On a trip to Philadelphia Jeff was impressed by the popularity of the cheesesteak sandwich, so he decided to serve a variation of it in his deli. These insights sowed the seeds of “ownership mentality” in him. He realized that his presence improved sales, service, and product quality. He was very intrigued by the positive impact his presence had on the business. He opened “Jeffrey’s Delicatessen” at the Dayton Mall in Dayton, Ohio. In 1983, Jeff Osterfeld decided to take an entrepreneurial leap into the food business. We were amazed customers didn’t realize we offered cold subs, but by featuring and highlighting them on the menu, this allows guests to fill all their sandwich needs.”įounded in 1985, Penn Station has more than 310 locations across 15 states.FOOD SIZE PRICE Subs Philadelphia Cheesesteak 6" $4.99 Philadelphia Cheesesteak 8" $6.69 Philadelphia Cheesesteak 10" $8.29 Philadelphia Cheesesteak 12" $9.99 Club (Grilled or Cold) 6" $4.99 Club (Grilled or Cold) 8" $6.69 Club (Grilled or Cold) 10" $8.29 Club (Grilled or Cold) 12" $9.99 Reuben 6" $4.99 Reuben 8" $6.69 Reuben 10" $8.29 Reuben 12" $9.99 Chicken Teriyaki 6" $4.99 Chicken Teriyaki 8" $6.69 Chicken Teriyaki 10" $8.29 Chicken Teriyaki 12" $9.99 Chicken Parmesan 6" $4.99 Chicken Parmesan 8" $6.69 Chicken Parmesan 10" $8.29 Chicken Parmesan 12" $9.99 Chicken Cordon Bleu 6" $4.99 Chicken Cordon Bleu 8" $6.69 Chicken Cordon Bleu 10" $8.29 Chicken Cordon Bleu 12" $9.99 Pizza Sub 6" $4.99 Pizza Sub 8" $6.69 Pizza Sub 10" $8.29 Pizza Sub 12" $9.99 Italian (Grilled or Cold) 6" $4.99 Italian (Grilled or Cold) 8" $6.69 Italian (Grilled or Cold) 10" $8.29 Italian (Grilled or Cold) 12" $9.99 Sausage Sub 6" $4.99 Sausage Sub 8" $6.69 Sausage Sub 10" $8.29 Sausage Sub 12" $9.99 Grilled Artichoke 6" $4.99 Grilled Artichoke 8" $6.69 Grilled Artichoke 10" $8.29 Grilled Artichoke 12" $9.99 Chicken or Tuna Salad 6" $4.99 Chicken or Tuna Salad 8" $6.69 Chicken or Tuna Salad 10" $8.29 Chicken or Tuna Salad 12" $9.99 Grilled Vegetarian 6" $4.99 Grilled Vegetarian 8" $6.69 Grilled Vegetarian 10" $8.29 Grilled Vegetarian 12" $9.99 Create Your Own 6" $4.99 Create Your Own 8" $6.69 Create Your Own 10" $8.29 Create Your Own 12" $9.99 Sub Combos ![]() Penn Station has always had cold sandwiches as an option, but now we are offering new flavor profiles and ingredients and bringing our competitive edge to cold sandwiches. “In today’s hyper-competitive environment, we saw an opportunity to be dominant in cold sandwiches as well. “We believe our grilled sandwiches have always stood out from the competition, as evidenced by the numerous local, regional and national awards we’ve earned over the years,” Dunaway says. Penn Station’s revised menu includes the addition of cold sandwiches as well as wraps and salads. Customers pick up online and delivery orders in a different location within the restaurant, so customers do not have to wait in line to pick up their orders. The new design places both POS stations in the front of the restaurant which allows customers to place and pay for their orders in one spot. The PS 2020 design offers an unimpeded view of employees making sandwiches and a more prominently placed deli case. From the data analysis, interviews and hours of observation, we knew we had something that everyone would embrace.” “We spent the better part of a year gathering data, interviewing guests and franchisees, and speaking with crew members about the new layout and our menu changes. ![]() “We expect to have more restaurants with the PS 2020 layout by the spring of next year,” says chain President Craig Dunaway. Nine restaurants are operating with the new menu and design and all units in the system now have the new menu. Penn Station East Coast Subs continues to update the 35-year-old brand with the rollout of its PS 2020 initiative, which includes a restaurant redesign and menu changes among other additions. ![]()
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